Frequently asked questions
The Atelier, our chocolates and our shops
Where are your shops?
We have two addresses in the heart of Brussels: the Atelier in Sainte-Catherine, Quai aux Briques 36, where the chocolate is made, and the Sablon shop, Rue de Rollebeek 26. They are about twenty minutes' walk apart.
CONTACTWhat are your opening hours?
Sainte-Catherine: Monday to Thursday and Sunday 11am to 6pm, Friday 11am to 6.30pm, Saturday 11am to 7pm.
The Sablon: Monday to Thursday and Sunday 11am to 6.30pm, Friday and Saturday 11am to 7pm.
OUR SHOPSWhat is the difference between your two shops?
Sainte-Catherine combines the workshop and a shop: behind the glass front, the chocolate takes shape every day, and biscuits, ice creams and sorbets are made on site.
The Sablon, in an emblematic district of fine Belgian chocolate, offers an elegant and calm setting to discover our creations.
OUR SHOPSWhat does Tree to Bar mean?
The Tree to Bar method rests on direct control of the whole chain, from growing the cocoa to the finished chocolate. It is carried out in Peru by a specialised partner, and we finish each chocolate in our workshop in Brussels.
Read the articleWhere do your cocoa beans come from?
From Peru, from three terroirs: Vraem and Cusco for Chuncho cocoa, Piura for Blanco de Piura. They are native varieties, among the rarest in the world, chosen for their genetic richness and aromatic potential.
Read the articleWhat is in your chocolates?
Three ingredients only: pure cocoa mass, cocoa butter from the same beans and locally produced panela cane sugar. No flavourings, no emulsifiers, no substitute fats. Solo Cacao is even made without added cocoa butter.
OUR APPROACHWhat does the percentage on your bars mean?
It stands for the whole content of the cocoa bean. Our Solo Cacao 80% thus contains 80% pure cocoa mass and 20% panela cane sugar, with no additive at all.
Read the articleDo your products contain allergens?
Some creations contain nuts (mendiants, breaking chocolate with Piedmont hazelnuts), milk (milk chocolates) or eggs (our ice creams are made with egg yolks). To know the allergens of a specific product, ask in the shop or write to us.
CONTACTIs your ice cream made on site?
Yes. Our ice creams are made in the Sainte-Catherine workshop using classic methods, with egg yolks that give them a natural smoothness. Our sorbets contain 65 to 75% fruit.
THE PRODUCTSDo you offer gift boxes?
Yes: our boxes of pralines and truffles, and the Terra box ‘Journey to the land of cocoa’, sixteen mini bars from three terroirs. For a corporate gift or a special order, contact us.
THE PRODUCTSCan I order remotely?
Our creations are available in our two shops. For a special order, call the shop of your choice or write to us at info@ateliersaintecatherine.be.
CONTACTAnother question? Write to us or visit us in the shop.
Contact us